At Eurocosmetics Australia, we would like to assure you that we take your information and
privacy very seriously. The following is a description of what we do and don't
do with your details.
Information you provide us
For Eurocosmetics Australia to process your order, we need information such as your name,
email or contact number, delivery address and payment details. Other information
will also be collected with your permission from time to time. This will normally
include preferences such as likes or dislikes.
Eurocosmetics Australia will only record your email address and other personal information
when you register with us requesting to be on our mailing list or when you purchase
any products. Your information will only be used for the purpose for which you
have provided it and we will not use or disclose your email address for any
other purpose.
Outside of information that you enter on the web site, we also receive and
store certain types of information when you interact with the Eurocosmetics Australia
website, this is provided through the use of Cookies.
What are Cookies?
Cookies are alphanumeric identifiers that are placed on your computer's hard
drive through your web browser.
Cookies enable our systems to recognise your browser and welcome you back to
the Store.
By disabling cookies, you will not be able to participate in some of the features
offered by Eurocosmetics Australia
Most Internet browsers are pre-set to accept cookies. If you prefer not to receive
cookies, you can adjust your Internet browser to disable or to warn you when
cookies are used. As there are many browsers in the marketplace, the easiest
way to change your settings is by searching for Cookies in your Help/Contents
and Index option on your browser.
We recommend that you leave your Cookies enabled otherwise, you will not be
able to shop with us.
Our cookies don't send us back any information about your computer or any other
information on your hard drive.
How do we use the information?
Information that you have provided us will be used in two ways:
To enhance your shopping experience
To communicate to you new products and services and also at times, the opportunity
to up take on special promotions or offers. You have the option to opt-out of
this communication by replying to the communication with an unsubscribe message
or to change your preferences through My Account
It is important to note that we only send periodical communications to people
who have "opted in" to receive it. We do not set out to "spam"
our customers in any way and honour their right to privacy.
Disclosing Your Information
We do use various details to verify information given to us by our customers.
At times, we use:
we use customer phone numbers and email addresses provided to us to communicate
with customers about payments
in cases where fraud or other crime is suspected, we do communicate with Police,
Banks and other relevant authorities
Many of these checks are done manually and communication is handled carefully
by a member of Eurocosmetics Australia own Customer Service team.
Other Privacy information you should be aware of
Sign out or close your browser once you have finished shopping within Eurocosmetics Australia. This is to ensure that others cannot access your personal information
and correspondence.
If you share a computer with someone or are using a computer in a public place
like a library or Internet café. You as an individual are responsible
for the security of and access to your computer.
You are solely responsible for maintaining the secrecy of your username and
passwords and any account information. Please be careful and responsible whenever
you are using the Internet and the Eurocosmetics Australia website
Further Privacy information can be obtained on the Australian Privacy Commissioner's
Web Site
If you need more assistance you can always contact our Customer Service team
service@eurocosmetics.com.au
Membership
As a Eurocosmetics Australia customer, you are responsible for maintaining the confidentiality
of your own membership account and password. You agree to take responsibility
for all activities that occur under your membership account and password.
|